Frequently asked questions
Do I need an account to purchase?
No, you can check out as a guest.
What payment methods do you accept?
We accept major credit cards and PayPal.
How do I care for my jewelry?
Avoid contact with water, chlorine, and harsh chemicals. Store in a safe, dry place. Each piece ships with a care guide.
Do you offer custom jewelry?
Yes, we work with clients to create one-of-a-kind designs.
Do you offer repairs?
Yes. Note that repairs carry inherent risk, and customers should insure high-value stones before repairs.
Do you ship internationally?
Yes, on a limited basis. Duties and taxes are the buyer’s responsibility.
How can I return an item?
Please see our Refunds & Returns Policy for full details.
